FAQs

How long does delivery take?

Most orders are delivered within 3-7 business days after dispatch. Delivery timelines may vary depending on your location.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available on eligible orders and locations across India.

Do you offer free shipping?

Yes, we offer free shipping on all orders across India.

How can I track my order?

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp.

Do you accept returns?

We only accept returns or replacements for defective, damaged, or incorrect items received.

We do not accept returns for change of mind or products that have been used.

What if I receive a damaged or defective item?

Please contact us within 72 hours of delivery with your order number, a full unboxing video, and clear photos of the issue.

What if I receive the wrong item?

Please contact us within 72 hours of delivery. Our team will assist you with a replacement or refund where applicable.

How long do refunds take?

Approved refunds are typically processed within 5-10 business days to the original payment method used during checkout.

Is an unboxing video required?

Yes. For damaged, defective, or incorrect item claims, a full unboxing video from opening the sealed package to product inspection is required.

Do you ship across India?

Yes, we currently ship across India.

Are your products suitable for all ages?

Product suitability varies by item. Please review the product description and any age recommendations provided on the product page before purchasing.

How can I contact Playfinit?

Email us at playfinitofficial@gmail.com